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Shipping & Delivery

What is the cost of shipping?

US AND MEXICO. EVE LOM proudly offers free Standard Delivery on orders $50+ within the US and Mexico. STANDARD DELIVERY- $5.95: Delivery within 5-7 business days. Available for all addresses within the US. Please allow 1-2 business days for processin

When will my order ship?

Pending order verification, all orders placed with Standard Shipping will ship within 2-3 business days from the day your order is placed. Domestic orders placed with expedited shipping will ship within 1 business day when placed before 1PM. Once you

How can I track my order?

Upon checkout, an email will be sent to you confirming your order. Once your order has shipped, you will receive an additional email with the tracking number. To track the status of your shipment, click on the tracking number directly from your email

When can I expect my order to arrive?

Domestic orders are delivered within 7-9 business days, excluding weekends. Should you wish to receive expedited shipping, please select 2-day shipping upon checkout, which is available at an extra cost.

My order was marked as delivered but I do not see it

Sometimes a carrier will prematurely mark a shipment as delivered but will not drop off the package until the next business day. If you have not received your items in three business days from the date of delivery, please contact our Customer Experie

Do you ship internationally?

To ship outside of the U.S. Canada, or Mexico, please visit our UK & Worldwide site at www.EVELOM.co.uk.

Shipping to Canada

Orders ship for a flat rate of $25. Your order total includes customs clearance and duties, with no additional charges upon delivery.

Shipping to Mexico

Orders $50+ ship free to Mexico. Orders are subject to applicable duties and customs fees and must be paid by the customer, as we are not responsible for the cost of duties and customs fees. Please contact your country's customs office for more infor

Can I request a delivery time?

Delivery times cannot be requested at this time. Please note that all delivery times are estimates and it is best to reference your tracking email for the most up to date information.